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The Practice Manager: Jessica Mendelsohn, MD

Updated: Feb 5

Dr. Mendelsohn grew up in Virginia Beach, Virginia. She completed her undergraduate studies at Virginia Tech (Go Hokies!) and attended Eastern Virginia Medical School in Norfolk, Virginia, where she earned her M.D. She moved to Charlotte, NC to complete her residency in Family Medicine. Upon residency completion, she was Board Certified in Family Medicine and practiced full-time in Charlotte until 2014.

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While practicing in Charlotte, Dr. Mendelsohn was very involved in physician leadership, both as medical director of her practice and throughout the hospital system, serving on various committees. She graduated from the McColl School of Business Physician Leadership Institute in 2012 with 30 of her physician colleagues. Also in 2012, she was voted by her peers as one of Charlotte’s “Top Doctors” in the May edition of Charlotte Magazine.

After the birth of her first son, Charlie in 2013, Dr. Mendelsohn decided to pursue hospice work with Hospice and Community Care in Rock Hill, SC while continuing to assist family medicine practices throughout the Charlotte area. Her hospice experience led her to become medical director of an advance care planning initiative, helping doctors and the communities they serve to better understand the importance of discussing future healthcare wishes and goals of care.

Dr. Mendelsohn had her second son, Henry, in 2017. A year later, she started recognizing the need for improved primary care in her community and decided to re-enter the practice of family medicine in a new, independent way.

Dr. Mendelsohn is thrilled to bring direct primary care to Fort Mill. She hopes to recapture the essence of the doctor-patient relationship, which feels like it has deteriorated over the last decade. By emphasizing time with patients and treating the WHOLE PERSON, Dr. Mendelsohn feels that New South Family Medicine will help start a wave of change needed to restore the art of medicine. In addition to opening her primary care practice, she is still involved in work with hospice, which has a special place in her heart.

She also enjoys aesthetics work, so as her family medicine practice has grown, she has brought on a team of talented MedSpa providers.

Dr. Mendelsohn loves running, yoga, barre, and staying active with her family. You’ll catch her around town indulging in a good glass of wine or ice cream though! Her first loves are her husband, Dave, also a primary care physician, (who will be joining her in October 2022!!!) and her two amazing, beautiful sons, Charlie (8) and Henry (5).

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The act of caregiving is physically exhausting and emotionally draining, yet caregivers describe it as rewarding and gratifying. Prolonged exposure to human suffering, however, is not without risks, caregivers report high rates of burnout and poor quality of life, hence the importance of selfcare and tending to the soul.

Many care providers believe that their feelings do not matter, and that they should ignore their pain, brush off their trauma, wipe away their tears, and just “suck it up” and keep going. The Wounded Healer calls upon healers to break free from cycles of secrecy, toxic stress, and silent suffering so they can continue to empower and inspire those they care for.

Dr. Mendelsohn’s Prescription for Success:

Number 1: Don’t be afraid to fail, or to be challenged.

Number 2: Being a physician is part of who you are, but it doesn’t define who you are.

Number 3: Always be a life-long learner. That doesn’t always mean medicine.

Connect with Dr. Mendelsohn

Notable quotes from Dr. Mendelsohn’s interview:

It’s not so much that I don’t want to have an employer, it’s that I recognize we should be our own employers.
When I realized how versatile family medicine could be, I recognized that it was probably the right thing for me. Residency was three years that I loved, and that I never want to do again.
[Hospice] will always be a part of who I am, and how I practice, and who I am.
As physicians, we’ve lost touch as to why we went into this.

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Access the Show Transcript Here

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